Keema has dedicated service centres at each dealership, so you can service your car and have it back on the road as quickly as possibleKeema Comments
"It has been one month since the purchase of my new Suzuki Grand Vitara Prestige. I am writing to express my delight with the level of customer service I received."
Adam
Owner of a Suzuki Grand Vitara Prestige
"Should we or any of our family or friends be in the market for a new car we will definitely recommend you to them."
Lilian
Keema Car Owner
"Your staff’s knowledge of the cars, professional approach and constant approach of care towards us is exemplary."
Christine
Hyundai Owner
"It is very rare that one comes across a combination of efficiency, excellent workmanship and communication skills delivered in such a very professional yet friendly manner"
Therese
Keema Service Customer
"I would like to thank you for the significant efforts made by your service department in getting my vehicle back on the road as quickly as possible."
"Your company was so just so customer orientated. Thank you so much for all your help, your advice and making it a fun time."
Wendy
Keema Car Owner
"Thank you for your perseverance and dedication to ensuring the highest quality of customer service. I also appreciate the extra help received when initiating the process of a purchase of a vehicle through your dealership."
Rhiannon
Keema Car Owner
"I am truly impressed by your service. The whole experience was the best car service that I have ever had."
"We have had the most enjoyable experience purchasing a vehicle from Keema. Your staff couldn’t do enough for us, and we know that others will also have a very happy time purchasing a car."
Wolfgang
Owner of a Suzuki Grand Vitara
"Once again, I have received the best service from your service team, who really look after me and my little Suzuki."
Ambrose
Keema Service Customer
"I have personally been involved in customer satisfaction for over twenty five years, as an accredited safety and quality auditor, so it was refreshing to encounter the Keema team’s hands on approach and excellent communication skills, which made the whole event a pleasant and effective experience."
"We look forward to continuing our relationship with your dealership and would not hesitate when referring friends and family to your dealership."
Carl
Keema Car Owner
"The check-in time was very speedy, the loan car was ready to go, the car was ready 3 hours earlier than I had requested, and the collection procedure was just as quick and easy."
Marnie
Keema Service Customer
"Your staff made sure that we all understood all about the car’s feature and our finance, and went out of their way to provide us with additional information so we could make an informed choice."
"I just wanted to say thank you to Darren and the rest of the service centre at Keema Mt Gravatt. This was the first time that I have ever taken my car in for a service at Keema and it was the first time that I have ever felt really confident that my car was in good hands. Thank you Darren for all the car advice and for being so efficient in replacing parts. Though I don't know very much about cars, I felt truly respected as a customer. To top it off, receiving a flower at the end really made my day. Thank you so much everyone. I've been telling all my work colleagues to bring their cars to you!"
Elisabeth
Exceptional service experience
"Please accept my heartfelt thanks to you and your staff who made the recent purchase of my Hyundai i30 a very pleasant experience. Right from the moment we set foot on your premises we felt like welcome guests at your "place'.
I particularly wish to thank Nerida Baronne whose professional approach put me at ease at this important time. She was encouraging but never pushy - a trait all too common at other dealerships. Because in the time between contract and delivery, Nerida was on leave, other members of your Team took over the "customer care" role until she returned. This also was professional and seamless. All staffmembers are very pleasant, honest and helpful.
When it came to delivery time again everything was dealt with efficiently. Right up until I drove the car out of the Keema yard we were given a comprehensive introduction to the car and the service requirements.
I thank you and your staff for all that the Keema Family has done to make this a great and positive experience."
Faye
Keema Car Owner
"We would highly recommend this dealership. Keep up the great customer relations as we will definitely be back to buy our 4th car!"
"Paul, In over 35 years of buying more tham 70 cars I must say that dealing with you and the friendly staff who work with and alongside you was a most refreshing and pleasant change. The vehicle is top quality, the preparation first class and your organisation without fault. I am really enjoying driving this car and will return when considering my next car, not to mention referring my friends to you.
Thank You again for a great experience.
Warmest Personal Regards
Gordon"
Gordon
Great Experience
"I could not fault the service at all. I will certainly have no hesitation in recommending your service department to anyone. Keep up the good work!"
Marnie
Keema Service Customer
"From the first phone call to enquire about a new Hyundai Getz, I was impressed with the courtesy of Keema. I would like to thank every member of your staff for their involvement in this process."
"Dear Kelli,
We wish to express our gratitude for the service we received when we recently purchased our second new vehicle with your company. In particular we wish to thank yourself and Paul Lim-Starling. Paul was our first point of contact in the showroom, he met us with a smile and sincerity in his voice, and then spent a lot of time with us answering questions and conferring with you.
When we took ownership of the vehicle Paul spent a long time showing us the controls and accessories etc, the following day he rang to make sure we were happy and if there was anything he could do for us.
As earlier stated this is our second vehicle from this company so we can speak with some authority when we say that the after sales service, as to the showroom, is second to none.
Many thanks to you Kelli and to Paul, we are extremely happy with our purchase and will speak positively of yourCompany when talking to friends and family.
Sincerely John and Shirley"
John and Shirley-
Happy Customer
"We would like to say thank you for the help and service given to us. Over the years we have changed cars many times and we both agreed that the help and service Keema gave us was the best we have ever experienced."
Colin
Keema Car Owner
"We thank you all for making our purchase of a Suzuki Grand Vitara so pleasurable."
"HI Simon,
Just wanted to say a BIG thanks for your help today with the swap of the Kia Koup for the Sportage. It was so nice to deal with you and the staff there at Keema, It was refreshing to come to a car dealer and not have to be pounced on and then fed a whole heap of sales spiels , I can honestly say I would highly recommend all of you to anyone looking to buy a used or new car and if we are ever looking to upgrade I will certainly come to you again.
I'm happy with the Sportage, even Calumn - the 13 year old - who hated the idea of trading mine for that likes the Sportage and said maybe it was a good move well more practical anyway.
So thanks heaps to everyone there you made what had previously been a very painful experience that had left a very bitter taste in my mouth painless , quick and easy.
Thanks again.
Kindest Regards,
Antoinette ."
Antoinette
A BIG thank you
"I Would just like to congratulate the Service team for the fantastic customer service that I received whilst getting my car serviced. Both Kasey and two gentlman from the workshop @ Bayside Honda absouletly Wow'd be with their service skills. Well done and Thank you. Amanda"
--Amanda
Fantastic Customer Service
"Over the last ten years I have bought many Hyundais through your company. I would like to express to you my extreme pleasure in the service that you have given over the years."
"The customer service we received from all members of your staff was exceptional."
Carl
Keema Car Owner
"It was all a fantastic experience in addition to owning a great vehicle."
Adam
Owner of a Suzuki Grand Vitara Prestige
"Keema’s servicing is exceptional."
"We were shopping around for a new car to get on a lease package - the service from Keema at Mt Gravatt was one one of the reasons we bought from there rather than from other dealers. They were very patient with our multitude of questions and very helpful in providing test cars"
Roddas
Nissan Great Service
"After such a wonderful experience purchasing my new Nissan X-Trail from the Mt Gravatt Keema dealership. I would like to express my sincere appreciation for your incredible sales and after sales service. During all stages of the sales process I felt completely understood and looked after by you both. I will have no hesitation in recommending both of you and the Nissan brand to my friends and family.
It is so lovely to see such geniune and caring people in the industry and I wish you all the very best in your personal and business endeavours."
Gemma
Sincere Appreciation
"It was a refreshing change to have somebody who kept me informed of exactly what was going on."
"I had my Suzuki Swift serviced at your dealership today and I was extremely impressed with every aspect of the service."
Marnie
Keema Service Customer
"We have now purchased 3 cars from your dealership and we congratulate the great manager and sales team you have at your Springwood branch."
Shane
Multiple Keema Car Owner
"I can feel their enthusiasm and their sincere attitude in providing the best service to me… It is hard to receive this kind of service in today’s market, and I am glad that Keema can still maintain the best service."
"I was very impressed by this high level of service, and I will have no hesitation in recommending your company to friends and colleagues."
Colin
Keema Service Customer
"Your staff used their industry skills and knowledge to effectively answer all my questions and to make sure I was happy with the process."
Len
Keema Car Owner
"In my 62 years of car ownership I have never been treated with such friendship and respect. Keep up the good work."
Gil
Owner of a Hyundai Getz
"I would give credit to the whole service team and I do really appreciate their friendly, professional attitude."
Ambrose
Keema Service Customer
Visit showroom
"A special thanks to you. Service and customer relationship highly commended. Cheerful, willing, obliging, cooperative and efficient. Thanks to all concerned."